At Govil Ethnik™, we value our customers and strive to make your shopping experience smooth, enjoyable, and worry-free. We understand that circumstances may arise where you need to cancel an order, return a product, or request a refund, and we are committed to making this process simple and transparent.

To request a cancellation, please contact us at govilethnik@gmail.com or 8897007147 

Please note that orders which have already been processed or shipped cannot be canceled, and in such cases, you may refer to our return policy for further assistance. If you are not completely satisfied with your purchase, you may request a refund within 14 working days of receiving your order, and refunds will be issued to the original payment method used, with a processing time of 10–15 business days. To initiate a return or refund, please contact us and provide clear 360° video proof of the product, including packaging.

All products must be returned unused, in their original condition, and with all tags, labels, and packaging intact.

Customers are responsible for return shipping charges unless the return is due to a defective product or an error on our part.

Products that are used, washed, damaged, or missing tags will not be accepted. By shopping with Govil Ethnik™, you agree to comply with this policy, and we assure you that every refund and return request will be handled with care, fairness, and promptness. For any questions or assistance regarding cancellations, refunds, or returns, please reach out to us,and our team will be happy to help.

Thank you for choosing Govil Ethnik™ — your trust and satisfaction are our highest priorities, and we are committed to providing you with quality products and excellent service every step of the way.